Support

Need a hand with I Just Wanna Eat? Check the quick answers below, or send us a message and we’ll get back to you, usually within two business days.

Quick answers

I forgot my password

On the sign-in screen, type your email address and tap Forgot Password? We’ll email you a link to set a new one. If it doesn’t arrive within a few minutes, check your spam folder. If you signed up with Apple or Google, use that button to sign in instead.

How do I manage or cancel my subscription?

Subscriptions are billed by Apple or Google, so they’re managed there:

  • iPhone: open the app, go to Settings and tap Premium (Manage subscription), or open the Settings app, tap your name, then Subscriptions.
  • Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions › Subscriptions.

Cancel at least 24 hours before your renewal date to avoid the next charge. Deleting the app does not cancel a subscription.

I bought Premium but the app still shows the free plan

In the app, go to Settings, tap Free Plan (Upgrade to Premium), then tap Restore Purchase, signed in with the same Apple or Google account you paid with. If that doesn’t fix it, send us a message below.

How do I get a refund?

Refunds are handled by the store you paid through. For Apple, visit reportaproblem.apple.com. For Google Play, see Google Play’s refund help.

How do I delete my account?

In the app, go to Settings, tap your name at the top, then tap Delete Account. This permanently deletes your account, your restaurant list and your history. See Manage Your Data for other options.

Contact us

See also our Privacy Policy and Terms of Use.